Important Delivery Update
We are currently up to date with processing online orders within our advised timeframes below. Once your order has been processed, your tracking details will be sent by Australia Post. Keep in mind that Australia Post are currently facing processing and shipping delays due to the COVID-19 lockdowns so it may take longer than what you are used to for your order to be delivered. We understand how eager you are to receive your goodies and we appreciate your patience.
The best way to track your deliveries is through Australia Post’s mobile app. Get expected delivery dates, localised service updates and stay notified if things change.
You can also track your parcels on auspost.com.au by using the tracking tool.
Australia Post will continue to provide updates at the following:
- https://auspost.com.au/service-updates/current-updates
- https://auspost.com.au/service-updates/current-updates/domestic-service-updates
Order Dispatch Timeframe
In non-peak periods, most orders are dispatched within 2 business days and orders containing monogrammed products will require up to 4 business days to be dispatched.
During sale and holiday periods, delivery may take longer than the estimated time frames above. All orders globally are processed and dispatched from Melbourne, Australia.
Domestic Delivery Timeframes
All orders are shipped from Melbourne via Australia Post. Please use the below chart to determine your local area's delivery times once your order has been dispatched. Please note that the below timeframes are not guaranteed and may be affected by delays due to COVID-19. For the latest updates on domestic delivery timeframes and any possible delays, please check the Australia Post website here and refer to Parcel Post estimates.
| DESTINATION | STANDARD |
|---|---|
| Victoria | 2-3 business days |
| New South Wales | 2-3 business days |
| Australian Capital Territory | 3-4 business days |
| Queensland | 4-6 business days |
| Northern Territory | 3-5 business days |
| South Australia | 3-5 business days |
| Western Australia | 6-8 business days |
| Tasmania | 3-5 business days |
| Vic Country | 3-5 business days |
| QLD and WA Country | 7-9 business days |
Please note we are currently unable to offer an option for Express Post, however we hope to reintroduce this service soon. Sorry for any inconvenience.
International Delivery Timeframes
All orders are dispatched from Melbourne, Australia. Depending on your delivery destination, restrictions and disruptions due to COVID-19 may cause delays. For the most up-to-date timeframes for delivery to your destination country, please check the Australia Post website here.
Any customs taxes or duties imposed by your local customs office are not covered by kikki.K and are not included in your shipping cost. Please be sure to check your local customs laws to be informed about any additional fees that may be required to process your order upon arrival to the destination country.