Important Delivery Update
Once your order has been processed, your tracking details will be sent by Australia Post. Keep in mind that Australia Post are currently facing processing and shipping delays due to the COVID-19 lockdowns so it may take longer than what you are used to for your order to be delivered. We understand how eager you are to receive your goodies and we appreciate your patience.
The best way to track your deliveries is through Australia Post’s mobile app. Get expected delivery dates, localised service updates and stay notified if things change.
You can also track your parcels on auspost.com.au by using the tracking tool.
Australia Post will continue to provide updates at the following:
How much does shipping cost? How do I qualify for free shipping?
All orders are currently dispatched from Melbourne, Australia. Please see below for shipping costs and free shipping totals:
|Region||Standard Shipping||Free Standard Shipping*||Bulk/Fragile Shipping**|
|Australia||$9.95 AUD||$70 AUD*||$24.95 AUD**|
|New Zealand||$19.95 NZD||$200 NZD*||Unavailable**|
|Singapore||$29.95 SGD||$200 SGD*|
|Rest of the World||Unavailable***||Unavailable***|
*Order subtotal must be above the free shipping amount (inclusive of any promotions or vouchers applied) to qualify for free shipping. Free shipping will apply automatically when this amount is reached. Orders outside of Australia (including those eligible for free shipping) may incur import fees not included in the costs above. Orders that require large/fragile item shipping are not eligible for free shipping promotions.
**Some products incur a higher shipping fee due to their size or fragility requiring an extra cost from our delivery partners. Products that require this increased fee will be specified in the Delivery and Returns section of the product page and are not eligible for free shipping promotions. Large or fragile products are currently only available for delivery within Australia.
***Our US, UK and Rest of World website regions are currently unavailable due to maintenance. We look forward to being able to deliver kikki.K goodies to all of our valued guests the world over in the new year.
Customs Tax and Import Fees
All orders are dispatched from Melbourne, Australia. Any customs taxes or duties imposed by your local customs office are not covered by kikki.K and are not included in your shipping cost. Please be sure to check your local customs laws to be informed about any additional fees that may be required to process your order upon arrival to the destination country.